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JUMP UP FOR KIDS CANCELLATION POLICY

We value your time, our time and the services we provide. When you make an appointment at Jump Up For Kids, that time is reserved exclusively for you and we schedule our resources and OT's time to that appointment.

 

Whilst we understand that there are times when you must miss an appointment due to emergencies or obligations for family or work, cancellations without notice cost our service financially and often prevent other service users from being seen. 

You can cancel or change your appointment without incurring any fees, as long as you give us at least two working days notice (48 hours). If you need to cancel your appointment, please call us on (07) 2113 4046

 

If Clients do not attend an appointment and do not provide notice, full consultation fee will be charged without offering alternative options.

 

If the first appointment is cancelled by the Client, regardless of time of cancellation, the $50 booking deposit will be forfeited.

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The following may be offered in lieu of a consultation:

  • Parent/caregiver meeting

  • Telehealth appointment 

  • Prepare a session plan designed for parents to implement at home

  • Liaise and collaborate with educators, other health professionals etc regarding client’s care

  • Develop resources that support implementation of OT strategies

  • Prepare letters for paediatricians, NDIS review etc.

  • Other services relevant to the Client’s care and agreed upon by caregiver/parent and Jump Up For Kids.

  • Reschedule a make up session, prior to the next scheduled appointment.

Please note: these will only be offered in the event that the client has provided notice of a cancellation

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Contact us

 

07 2113 4046           

 

reception@jumpupforkids.com.au

 

Attunga St, Bald Hills Q 4036

 

PO Box 95 Bald Hills Q 4036

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©2024 Jump Up for Kids All Rights Reserved

ABN: 41 668 353 231

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Acknowledgement

Jump Up For Kids acknowledges the Turrbal people as Traditional Custodians of the land where we work, learn, and play. We respect Elders past and present and affirm that this land was never ceded and remains Aboriginal land.

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